PRIVACY POLICY

At Retro Basketball Jerseys (retrobasketballjerseys.co.uk), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect information to provide better services to our customers, process orders, and improve your shopping experience.

  • Personal Information You Provide:

    • Contact Details: Name, email address, phone number.

    • Billing & Shipping Details: Shipping address, billing address.

    • Payment Information: Payment card details or third-party payment account information (processed securely via our payment gateways; we do not store full credit card numbers).

    • Account Credentials: Username and password if you create an account with us.

    • Customer Communications: Messages, inquiries, or feedback sent to our support team.

  • Automatically Collected Information:

    • Device & Usage Data: IP address, browser type, operating system, device details, pages viewed, time spent on pages, and referring URL.

    • Cookies & Tracking Technologies: Standard cookies, web beacons, and pixel tags to track site activity, remember cart items, and personalize your experience.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Processing & Fulfillment: Processing transactions, arranging shipping, sending order confirmations, and handling returns or exchanges.

  • Customer Support: Responding to inquiries, troubleshooting issues, and managing customer service requests.

  • Marketing & Communications: Sending newsletters, promotional offers, and updates about new vintage jersey drops (you may opt out at any time).

  • Website Optimization: Analyzing traffic patterns and user interactions to improve site functionality, layout, and product offerings.

  • Security & Fraud Prevention: Detecting, preventing, and addressing fraud, unauthorized activities, or security breaches.

  • Legal Compliance: Complying with applicable laws, court orders, or legal processes.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We share data only with trusted service providers who assist us in operating our business:

  • Service Providers: Third-party vendors handling payment processing, order fulfillment, shipping/courier services, email delivery, and analytics.

  • Legal Requirements: When required by law, subpoena, or government request, or to protect the rights, property, and safety of Retro Basketball Jerseys, our users, or the public.

  • Business Transfers: In the event of a merger, acquisition, reorganisation, or sale of company assets, user data may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your cart items, and collect analytics data.

  • Essential Cookies: Necessary for basic website functionality and secure checkout.

  • Analytics Cookies: Help us understand how visitors interact with our store.

  • Marketing Cookies: Used to serve relevant ads and track campaign performance.

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain functionality on our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no online transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your jurisdiction (such as the GDPR in Europe/UK or CCPA/CPRA in California), you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we update or correct inaccurate data.

  • Deletion: Request the deletion of your personal information, subject to certain legal exceptions.

  • Opt-Out: Unsubscribe from marketing emails at any time using the "Unsubscribe" link in the footers of our emails.

  • Data Portability: Request a structured, machine-readable copy of your data.

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal regulations. Updates will be posted on this page with a revised "Effective Date."

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: